Communications Officer

By: Hamish McPherson Published: 24/02/2020

Join our dedicated team of staff and volunteers and help put an end to extreme poverty.

Results Canada is recruiting a Communications Officer to work in our Ottawa office.  We are a global movement of passionate everyday people committed to raising our voices for a world without extreme poverty.  We leverage programs and improved policies that give people living in poverty the health, education and opportunity they need to thrive. 

Within the overarching objectives of Results Canada, the supervision of the Director of Communications and Public Engagement, and in collaboration with the Executive Director, the Communications Officer’s responsibilities will be to:


  • Assist in the development and implementation of the communications strategy and ladders of engagement to help onboard, educate and empower our stakeholders.
  • Develop communications plans for key campaigns and important organizational moments.
  • Ensure branding guidelines and key messages are consistently used across communications platforms and tools.
  • Support the organization and execution of various Results Canada events and conferences including taking high quality photographs.
  • Develop and maintain communications tools, planning calendars and departmental processes.
  • Develop email marketing and fundraising content for Results Canada.

Online content management

  • Create and maintain up-to-date and relevant content for the Results Canada website, social media accounts and communications tools including reports, blog and newsletter.
  • Ability to respond dynamically to troubleshoot issues, post instantly and engage with replies and comments, where necessary.
  • Conduct regular monitoring and analysis of website and social media content and produce analytics reports with recommendations to improve performance metrics.

Media and outreach

  • Identify and capitalize on media opportunities, either directly through Results or through Results’ network of partnerships.
  • Monitor and distribute media mentions and published advocacy work of Results Canada volunteers across the country.
  • Develop media plans, press releases and other media content, as required.

Publication and materials development

  • Coordinate the development, layout and design of soft and hard copy publications, including the Annual Report, conference documents and marketing and communications materials.
  • Develop, edit and produce short promotional and educational videos.
  • Create materials, templates and content for advocacy tools in line with the communications strategy, in collaboration with the campaigns and public engagement teams.


  • 3 to 5 years of communications experience
  • University degree in communications, journalism, marketing or a related field
  • Professional proficiency in both written and spoken French and English
  • Excellent presentation, writing and editing skills
  • Excellent knowledge of Twitter, Facebook, Instagram and scheduling software (ex. Hootsuite)
  • Excellent interpersonal and teamwork  skills, with the ability to multi-task and work under pressure
  • Demonstrated skills developing content including social media, editorials, marketing and communications
  • Experience working with a CMS (ex. WordPress) and editing HTML or CSS files
  • Self-motivated with an ability to prioritize and provide rapid-response
  • Strong creative, strategic, analytical and organizational skills required; detail orientation is a must


  • Experience working in the not-for-profit sector in international development and/or a volunteer organization
  • Experience working in an organization that prioritizes advocacy and/or public engagement
  • Experience using a CRM to capture, manage and action organizational contacts
  • Familiarity with layout and design software (ex. Adobe suite)
  • Familiarity with photo and video-audio editing software

Position will be full time (37.5 hours/week), based in downtown Ottawa, ON.

Applications should include your resume and cover letter explaining why the position interests you and how your skills and experience make you are a suitable candidate. Salary is competitive and includes a benefits package once the successful applicant has passed the probationary period.

Please email your application by March 13, 2020 to and include Communications Officer in the subject line. Due to the high volume of applications, only short-listed applicants will be contacted.

Results Canada is committed to diversity and equity around the globe and in our workplace. We welcome applications from: women, Aboriginal persons, persons with disabilities, ethnic minorities, persons of minority sexual orientation or gender identity, visible minorities, and others who may contribute to diversification and share our values. If you are invited to continue the selection process, please notify us as soon as possible of any particular adaptive measures you might require.